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This is a re-post of Steve Faktor’s original article on Linkedin Today (via LinkedIn’s INfluencer program)

I don’t remember exactly when my dad told me to “measure twice and cut once”, but it must have been right before I nearly sawed my fingers off doing one of our many tenement improvement projects. My family and I immigrated to the US from the Soviet Union. We lived in a small Brooklyn apartment where everything always broke, but would never know the joy of being fixed by a licensed professional. Instead, there we were – my engineer dad and I, wearing our irregular Fruit of the Loom T-shirts, poking, prodding and making sparks, like a pair of Iranian scientists trying to launch a chimp into space. We installed air conditioners, fixed pipes, and used a geriatric Soviet drill that would deafen Metallica. It’s only recently that I realized my dad’s advice was both the greatest and worst thing I ever got. And, it’s cast a huge shadow over my life and how I view business…and the world.

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I had to get an iPad for a startup I’m working with.  Despite my tireless dedication to their cause, I also tried to squeeze some pleasure from this adult toy. Like finding a Porsche on Gilligan’s Island, this sexy slab of tech taunted me – daring me to figure out why I needed it.  I learned that I didn’t, but got a firsthand glimpse into first world suffering. A condition no amount of inspirational Facebook posts can cure.  So here’s the good, the bad, and the ugly of it all:

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An interview I did with CMS Wire:  Steve Faktor on Finding Fulfillment in the Digital Workplace.

By  (@blakelandau)   Jan 21, 2013

Steve Faktor is the author of Econovation and the Harvard Business Review article “Happiness Will Not Be Downloaded.” Faktor is an entrepreneur, futurist and digital commerce expert. He was a senior executive at American Express, Citi and MasterCard.

Faktor spoke earlier this month at the New Media Expo on “What the crowd will do next: How Social Currencies will Re-define the Economics of Work.” In our interview Faktor talks about how one “can’t deposit retweets at Wells Fargo” or “use FB Likes for cab fare.” He also unpacks the state of knowledge work in the age of social business.

Log in to read on IdeaFaktory or read the rest at CMS Wire

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This is a re-post of Steve Faktor’s original article on Linkedin Today (via LinkedIn’s INfluencer program)

Before the holiday, Matt Damon was quoted saying “the system is rigged.” Immediately, I felt horrible. If the world is against this handsome, famous millionaire, what hope does a business hobbit like me have?

It’s not the first time I’ve heard this feel-bad, defeatist mantra. It was a cornerstone of the 99% protests and famously reiterated by Elizabeth Warren, now Senator Warren. (And brilliantly rebutted by Adam Carolla). On the right, an anarchist flavor of the same pessimism is brewing. Conspiracy ringleaders like Alex Jones are quietly mobilizing an angry, disenfranchised army. In uncertain times, it’s easy to succumb to paranoid defeatism. Why? Because it excuses failure. It de-stigmatizes the shame of not trying. It justifies hating the other guy’s success or telling those with nothing to fend for themselves.

Let’s say the system is rigged and everything is a conspiracy. Now what? Do you keep stocking your bunker with guns, canned goods, and homemade jerky? Or, sleep until noon on mom’s couch, then rail online against your oppressors – in your underwear? Instead you can focus on the incredible list of things you can control. In fact, the only time better and more empowering than today is tomorrow. The real revolution already started, but an entire generation of young and able-bodied Americans is about to miss it. Here is their recipe for The Great Unrigging – and to never accepting excuses again.

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10 types of twitterers ideafaktory forbesWhy am I writing about Twitter at midnight? Even Ashton Kutcher is icing his iThumb at this hour. I’m chasing a brainstorm for my keynote at New Media Expo/Blogworld on Sunday. My talk is about the future of social currencies and the new economics of work. Since launching several successful loyalty services at MasterCard and American Express, I’ve been obsessed with deconstructing what motivates us. That’s why social media and gamification are so amusing to me. They’re a shiny new set of controls that can change – or exploit human behavior. But before drunkenly commandeering The USS Twitter, it’s best to first meet its passengers. Like my 15 Faces of Facebook article last year, here is a deconstruction of Twitter – what it is, who uses it, and what motivates them.  In future articles, I’ll go deeper into tools to change both customer and employee behavior.

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Registered users will get the detailed infographic here (to be posted on 1/11)

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Here’s the audio of a fun interview I did this morning on NPR’s Chicago station WBEZ about my 9 Corporate Personality Types article on Forbes.

Don’t forget to subscribe to the podcast here and visit ideafaktory for more daring ideas for innovators.

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This is a repost of Steve Faktor’s original article on Forbes.

In a way, innovation is like sex: those talking about it most are probably doing it the least. Before founding IdeaFaktory, I’ve had the privilege (and collateral hair loss) of innovating at top Fortune 100 firms, where ‘talk’ was unavoidable. So I decided to codify my lessons as The 4C’s of Innovation(TM). These are: context, creativity, capabilities, and most importantly, culture.  Any innovation worth doing demands cultural change. But who will lead that change? And who will reject it? Why does the same ra-ra event move some employees to tears, but lands like the Hindenburg with others? No need to hire an army of psychologists to electroshock your workforce for answers. Unlike fluffier lists of people to hire, I’ve profiled the nine kinds of people in your company now  who will make or break any innovation or change initiative.  (For more on culture change, also check out my new podcast with this week’s guest Stan Slap.)

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This is a reprint of the original interview I did with the popular innovation blog from consultancy PSFK. 

We talk to innovator, futurist, and author of the book ‘Econovation’ about how impermanence, gamification and sensory stimulation are crucial in today’s developing office culture.

As part of our Future of Work Series, PSFK reached out to experts to get their take on the changes we’ve identified that are currently going on in the workplace. We recently chatted with Steve Faktor (@ideafaktory), author of Econovation (Wiley), founder of the IdeaFaktory incubator, and former Vice President and head of the American Express Chairman’s Innovation Fund. Following Steve’s popular series of articles on work and happiness in Harvard Business Review, we asked his thoughts on how social, generation gaps, and what jobs we do will change the workplace.

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Below is a transcript of a speech I gave on August 27, 2012 to NYU Stern’s 600+ incoming freshmen and transfers. I’ll post the video when I get it…if the quality is halfway decent.

It’s exciting to see all these bright shining faces.  You’ll look nothing like this after your first all-nighter studying for your finance final. You’ll wake up covered in highlighter wondering why you were highlighting your iPad in the first place.  You’ll run into class late, give some lame excuse, and think about what you’ll tell your parents as you doodle skeletons where the essays should go. I remember those days well.

Today, I’d like to share with you three lessons I wish I got before I started college. Luckily all you have to do is stop texting for five minutes to benefit from my mistakes.

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This is a re-post of my original article on Harvard Business Review

I’ve often fantasized about hurling my laptop over Niagara Falls, then grilling a fresh salmon to celebrate my sensory liberation. I’d become a Maker. I’d build a sailboat to circle the globe. I’d live off the sea, fending off killer whales and Somali pirates. I’m not alone in yearning to resuscitate my flabby Tweeting muscles. As I’ve written before, there’s plenty of evidence that people who make a tangible product, use their senses, and help others are happier than mere office dwellers. But let’s face it, Microsoft won’t pay you to conquer the Amazon or extract salmon roe. Offices are where the work is. Which explains why I’m here — with you — writing about making things instead of weatherproofing my pirate-repelling catapult. But there is a glimmer of hope for us Clickers, Copy/Pasters, Conference-Callers, and Collators. In this digital office world, happiness can — and must — be simulated.

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In one episode of Seinfeld, Elaine finds out the birth control sponge was discontinued. So she buys up all available inventory and obsesses over how “Spongeworthy” her many suitors are. Like Elaine, we luxuriate in the abundance of the information age, but it also hides some uncomfortable scarcities. In watching the recent TEDGlobal event in Scotland, it occurred to me that TED is much more than a collection of great talks. TED is that selective lover that doesn’t fish out fresh sponges for just anyone. In that way, TED offers us a glimpse into our future – an unnatural selection of sorts. It foreshadows what success – and even survival will look like in the next century.  Of course like any great story, it’s full of lessons for you-me-us.

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As we play with our kids, dodge barbecue stains, and enjoy a mojito or three, you could hardly tell we’ve just been in two wars.  We’d look more frazzled after a full day at Disney or the mall.  I’m not saying we should spend today reciting the name of every fallen American hero; I do ask the comfy among us to consider what we’ve lost by becoming so detached  - and why we won’t need a hot tub time machine to reverse it.

One thing that’s clear is we’ve come to expect lots of amazing things – almost instantly. Facebook, Google, news, games and Amazon’s free shipping are amazing. Our iPads and phones are flawless and infinitely molestable.  We can enjoy them all from the comfort of the couch, as a local restaurant dispatches the hardworking Miguel to deliver our food. It’s a matter of time before he stays over to feed it to us.   It’s all so perfect, so gratifying.

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