This is a repost of Steve Faktor’s original article on Forbes.
In a way, innovation is like sex: those talking about it most are probably doing it the least. Before founding IdeaFaktory, I’ve had the privilege (and collateral hair loss) of innovating at top Fortune 100 firms, where ‘talk’ was unavoidable. So I decided to codify my lessons as The 4C’s of Innovation(TM). These are: context, creativity, capabilities, and most importantly, culture. Any innovation worth doing demands cultural change. But who will lead that change? And who will reject it? Why does the same ra-ra event move some employees to tears, but lands like the Hindenburg with others? No need to hire an army of psychologists to electroshock your workforce for answers. Unlike fluffier lists of people to hire, I’ve profiled the nine kinds of people in your company now who will make or break any innovation or change initiative. (For more on culture change, also check out my new podcast with this week’s guest Stan Slap.)
I’ve had a Facebook account since early 2007, but resisted its advances like catcalls from drunken sailors. My first few friend requests didn’t exactly inspire hope – random co-workers, curious exes, and forgotten classmates . What kind of voyeuristic, Orwellian nightmare was this?? And, why were my ‘friends’ so damn old and frumpy?!? Where were the celebrities, billionaires, and supermodels? Was I not the youthful, gregarious intellectual I thought I was? Surely, this was a mistake… Despite years of self-delusion and indifference, I finally consummated my cold, distant relationship with Facebook by uploading my contacts in October 2010. This was no selfless act of love. Like many corporations and fellow narcissists, I salivated at the chance to use it to promote my “brand” –blog, book, appearance on Ellen. The last year of this reluctant romance taught me that Facebook is no easy prey. It’s an amazing social experiment that can be trivial, passionate, funny, and deeply personal – all at the same time. It’s an addictive, evolving organism with a rhythm and personality of its own – one that can be prickly and unkind to marketing and self-promotion. This fact is often lost on businesses. If, like me, you’ve ever tried to claw your way out of a mind-numbing meeting on how to “market on Facebook”, salvation is here. “The 15 Faces of Facebook” will be my ever-evolving analysis of who dwells on Facebook, what motivates them, and whether they’ll hear your Twilight howls of commerce. Ideafaktory is about to save you hundreds of thousands of dollars on behavioral psychologists and social media research. Then again, like any good drug dealer, the first hit is always free.



